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Service

The first 30 days home
are the most important.

Hospital discharge is one of the highest-risk moments in any patient's care journey. Avelis provides structured, time-limited recovery support — entirely by phone and video — that bridges the critical gap between hospital and stable home life. Available to families anywhere in the United States.

The Reality of Discharge

Leaving the hospital is just
the beginning.

Discharge paperwork is overwhelming. Patients go home with instructions written in clinical language, a list of medications that may have changed entirely, and follow-up appointments that need to be scheduled — often within days.

Research consistently shows that the transition from hospital to home is one of the highest-risk periods in a patient's recovery. Readmission rates within 30 days are significant — and most are preventable with the right support in place.

Avelis is that support. We step in from the moment of discharge and stay close throughout the recovery window — organized, proactive, and always in communication with your family.

Start early
Reach out before discharge whenever possible. We can begin preparing the recovery plan while your loved one is still in the hospital.
What we're watching
Medication confusion. Missed follow-ups. Signs of decline. Early warning signals that families without clinical knowledge often don't recognize until it's too late.
The Recovery Timeline

A structured approach to
every stage of recovery.

Pre-discharge
Discharge Coordination & Planning
We review discharge instructions, clarify medication changes, coordinate follow-up appointments, and assess the home environment — before your loved one arrives home — so the transition is structured from day one.
Days 1–7
Intensive Early Support
Daily or every-other-day virtual or telephonic check-ins — by video or phone — to monitor recovery progress, confirm medications are being taken correctly, and catch any early warning signs that warrant prompt clinical attention.
Week 2–3
Follow-Up Appointment Management
Confirming and preparing for all post-discharge appointments — primary care, specialist, therapy — and accompanying clients or briefing families beforehand so no critical information is missed.
Week 4+
Transition to Ongoing Support
As the acute recovery period concludes, we assess ongoing needs and help transition clients and families into an appropriate level of continuing support — whether that's a membership plan, referral to additional resources, or simply closure with a clear picture of where things stand.
What's Included

Everything a recovery
needs to go right.

Post-hospital recovery support through Avelis includes the coordination, monitoring, and communication that the healthcare system rarely provides after discharge — but should.

  • Discharge planning coordination and documentation review
  • Medication organization and reconciliation assistance
  • Follow-up appointment scheduling and preparation
  • Daily or weekly check-ins during the recovery window
  • Symptom monitoring and change documentation
  • Communication with the care team regarding concerns
  • Family briefings throughout the recovery period
  • Home safety assessment for post-procedure needs
  • Caregiver coordination and oversight as needed
  • Transition planning at the conclusion of recovery support
Common Questions

What families ask about
recovery support.

When should I contact Avelis — before or after discharge?
Before, whenever possible. Even a day or two of advance notice lets us review discharge instructions, coordinate the home environment, and be ready from the moment your loved one walks through the door. If discharge has already happened, reach out immediately — we can still step in and establish structure quickly.
Is this service available after surgery, or only after illness?
Both. We support recovery from surgery (hip replacement, cardiac procedures, major operations), serious illness (pneumonia, stroke, heart attack), and any hospitalization where the transition home needs organized, watchful support.
Can recovery support transition into an ongoing membership?
Yes — and for many families, the recovery period reveals an ongoing need for support that continues well beyond discharge. We make that transition easy, building on the foundation we've established during recovery and moving into a membership plan that fits the family's longer-term needs.
Don't navigate discharge
alone.
Reach out before discharge if you can. We'll be ready from day one.
Contact Us Now View Membership Plans
Related Services

Other ways Avelis
supports your family.

Service
Care Coordination
Organizing providers, records, and follow-up care into one coherent, managed picture.
Service
Chronic Care Support
Ongoing support for families managing long-term conditions — the logical next step after recovery.
Service
Wellness Check-Ins
Regular touchpoints that keep recovery on track and give families consistent reassurance.